Under PAGCOR regulations, all players on jillibet must be at least 21 years of age. This is a non-negotiable requirement — no exceptions. We verify every account before full access is granted.
jillibet strictly enforces the 21-year minimum age requirement as mandated by the Philippine Amusement and Gaming Corporation (PAGCOR). This rule exists to protect young Filipinos from the potential harms of gambling before they have the maturity and financial independence to make informed decisions.
During the Know Your Customer (KYC) verification process, all players are required to submit a valid government-issued photo ID — such as a PhilSys National ID, passport, SSS ID, or driver's license — confirming they are 21 years old or above. Withdrawal functionality is only enabled after successful age verification.
If you suspect a minor is using jillibet: Contact our support team immediately at [email protected]. We will investigate and act without delay.
We give every jillibet player direct control over their gaming activity. These tools are free, easy to use, and available right from your account dashboard — no waiting, no hassle.
Set a daily, weekly, or monthly deposit cap on your jillibet account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to take effect — giving you time to reconsider.
Decide in advance how long you want to play in a single session. jillibet will send you a reminder notification when your set time is approaching, and will automatically log you out when the limit is reached. Staying aware of time spent is one of the simplest ways to keep gaming fun.
Need a short break? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account remains open but you cannot place bets or make deposits. This is ideal if you feel your gaming is becoming more frequent than you'd like.
If you feel you need a longer break or want to stop gambling entirely, jillibet's self-exclusion tool lets you close your account for a minimum of 6 months, up to a permanent ban. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from jillibet.
Set a maximum amount you are willing to lose over a defined period. Once your loss limit is reached, jillibet will prevent further wagering until the period resets. This tool helps you stay within a budget you are genuinely comfortable with — not just what feels okay in the moment.
Enable periodic reality check pop-ups that appear during your gaming session. These reminders show you how long you have been playing and how much you have wagered, helping you stay grounded and make conscious decisions about whether to continue or take a break.
How to access these tools: All responsible gaming tools are available under the Responsible Gaming section of your jillibet account settings. If you need help setting up any of these features, our support team is available 24/7 via live chat or email at [email protected].
Most people who gamble do so responsibly and without any issues. But it's always worth checking in with yourself honestly. Problem gambling can develop gradually — and the earlier you recognize the signs, the easier it is to address.
jillibet encourages all players to take a moment and reflect on the questions below. If you answer "yes" to two or more of them, we strongly recommend using one of our responsible gaming tools or reaching out to a professional support service.
Answer honestly — this is for your benefit only.
Do you find yourself spending more money on gambling than you originally intended?
Have you ever tried to win back money you lost by gambling more (chasing losses)?
Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
Have you borrowed money, sold belongings, or used bill money to fund your gambling?
Has gambling caused problems with your family, friends, work, or finances?
Do you think about gambling frequently, even when you are doing other things?
Have you tried to hide your gambling activity from people close to you?
Requesting self-exclusion on jillibet is straightforward and takes only a few minutes. Once activated, the exclusion is immediate and cannot be reversed during the chosen period — this is intentional, to protect you from impulsive decisions to return.
During your self-exclusion period, jillibet will also suppress all marketing emails, SMS messages, and promotional notifications to your registered contact details. Your account balance will be preserved and any pending withdrawals will be processed normally.
Permanent self-exclusion: If you choose a permanent ban, your jillibet account will be closed and cannot be reopened under any circumstances. Any remaining balance will be returned to your verified payment method.
Access your account using your registered email and password at jillibet.net. Make sure you are on a secure, private device.
Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
Navigate to the "Responsible Gaming" tab within your account settings. All player protection tools are listed here.
Select "Self-Exclusion" and choose your preferred exclusion period: 6 months, 1 year, 3 years, or permanent. Read the terms carefully before confirming.
Confirm your self-exclusion request. The exclusion takes effect immediately. You will receive a confirmation email to your registered address.
If you have trouble accessing your account settings or need assistance activating self-exclusion, contact our support team via live chat or email at [email protected] — available 24/7.
jillibet's responsible gaming tools are a strong first line of support — but if you or someone you know needs professional help, these organizations in the Philippines are here for you.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines, including jillibet. PAGCOR maintains a national self-exclusion registry and provides guidance on problem gambling prevention. Players can contact PAGCOR directly through its official government channels in Manila.
The National Center for Mental Health (NCMH) in Mandaluyong City provides mental health services and crisis intervention for Filipinos dealing with behavioral health issues, including problem gambling. Their crisis hotline is available to anyone in the Philippines who needs immediate support or guidance.
Gamblers Anonymous (GA) is a fellowship of men and women who share their experience, strength, and hope with each other to recover from a gambling problem. GA meetings are held regularly in Manila, Cebu, Davao, and other major cities across the Philippines. Attendance is free and confidential.
Gam-Anon is a support group for the families and loved ones of problem gamblers. If someone close to you has a gambling problem, Gam-Anon provides a safe, confidential space to share experiences and find practical guidance on how to cope and support your loved one through recovery.
The Bangko Sentral ng Pilipinas (BSP) offers financial literacy programs and resources to help Filipinos manage their finances responsibly. If gambling has affected your financial situation, BSP's resources — available through partner banks like BPI, BDO, and Metrobank — can help you get back on track.
The Department of Health (DOH) operates a mental health crisis hotline accessible to all Filipinos. If you are experiencing a mental health crisis related to gambling — including feelings of hopelessness, anxiety, or financial despair — please reach out to the DOH hotline or visit your nearest government hospital immediately.
PAGCOR Self-Exclusion Registry: jillibet participates in the PAGCOR national self-exclusion program. If you register for self-exclusion through PAGCOR, jillibet is required to honor that exclusion and will close your account accordingly. Contact PAGCOR through its official government offices in Pasay City, Metro Manila for more information.
Got questions about how jillibet's responsible gaming tools work? Here are answers to the most common questions from our players. For anything not covered here, visit our full FAQ page or contact support.
jillibet is here to make sure your gaming experience stays enjoyable, safe, and within your means. Set your limits, use our tools, and play with confidence.
21+ only · PAGCOR regulated · Responsible gaming tools available 24/7